Frequently asked questions
Are your items authentic?
All Bags to Riches items are 100% authentic.
We are in the business of luxury goods and take authenticity seriously. You can shop with confidence knowing every piece has been carefully reviewed, inspected and protected by our money back guarantee. Add on a 3rd party Certificate of Authenticity at check out for extra security.
Where do you source your items?
We curate handbags and accessories from trusted channels including consignment shops, vetted clients, online third-party platforms, and a network of luxury international vendors. This network is built on trusting relationships with high integrity and each of our partners have their own stringent authentication processes.
What condition are your pieces in?
Every item is carefully evaluated. Most are in excellent to very good condition, and we only offer pieces that meet our standards for quality, beauty, and wearability. Our items range from like new condition with sales tag to vintage pieces are 20+ years old. Our goal is to also provide a detailed and accurate description of any flaws and calls out to note.
Add on our Bag Spa services at checkout
How can I pay?
We accept all major credit cards and modern digital payment options (including Apple Pay, Google Pay, Shop Pay, etc.). If you prefer to pay via Venmo or Zelle, please contact us.
Do you offer payment plans?
Yes — payment plan options may be available via Shop Pay Installments, based on eligibility and third-party terms.
Can you source a specific bag for me?
Absolutely — tell us what you’re dreaming of, and we’d love to help you find it.
When will I get my order?
Shipping is available within the United States only using USPS. Orders ship within 1–3 business days (excluding weekends and holidays). Select your ideal shipping speed (Priority 2 day, USPS Ground, etc). Signature required for all deliveries due to the nature of luxury goods. Add on insurance for extra security at checkout.
Do you offer returns?
Because we curate rare, pre-owned pieces and describe them in detail, all sales are final. If there’s ever an issue with your order, reach out and we’ll do our best to help.
Do you offer bag spa services?
Yes, we offer basic bag spa services as an add on to items from our shop.
Check out the Bag Spa details here
